Privacy Policy

Last Updated: October 5, 2023

Welcome to GFGG IT Academy. By enrolling in our courses and using our services, you agree to the following terms and conditions. Understanding and compliance with these terms are essential for maintaining a productive, legal, and ethical learning environment. Please read them carefully.

LEGAL BASIS FOR PROCESSING DATA

The Academy processes personal data based on the following legal grounds:

Contractual Necessity: Processing your data is essential for fulfilling our educational services to you, as outlined in your enrollment agreement.

Legal Obligations: Adhering to applicable laws and regulations that require data processing.

Consent: Where you have explicitly agreed to our processing of your personal data for specific purposes.

Legitimate Interests: Processing for the purposes of providing high-quality education and support, except where such interests are overridden by your data protection interests or fundamental rights and freedoms.

WHAT DATA WE COLLECT

We collect personal data necessary for course enrollment, administration, and improvement of our services, including but not limited to:

Identity and Contact Information: Name, email address, phone number, and other contact details.

Payment and Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

Technical Data: Login data, internet protocol addresses, browser type and version, and other technology on the devices you use to access this site.

Usage Data: Information about how you use our website, products, and services.

Progress and Participation Data: Information on your engagement with the course, assignments, tests, and overall progress.

INFORMATION SECURITY

We implement appropriate technical and organizational measures to secure your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes encryption, access controls, secure data storage, and regular cybersecurity assessments.

CANCELLATION AND REFUNDS

Cancellation Policy: You may cancel your enrollment within 14 days of registration for a full refund, provided the course has not commenced. After this period, or once the course begins, we consider refunds on a case-by-case basis.

Refund Process: To request a cancellation or refund, you must submit your request in writing to our administrative office. Eligibility for refunds will be assessed according to the timing of the request and usage of our services.

RECORDING AND SHARING OF CLASSES

Prohibition on Recording: Recording of online classes by students is prohibited without prior written consent from the Academy.

Restriction on Sharing: Course materials and recordings provided by us are for enrolled students’ personal use only and must not be shared outside the course without explicit permission.

TERMINATION OF ENROLLMENT

The Academy reserves the right to terminate your enrollment for reasons including, but not limited to, non-payment of fees, failure to comply with our code of conduct, academic dishonesty, or other breaches of these terms and conditions. Termination will result in the loss of access to course materials and platforms, and may also lead to forfeiture of fees paid.

ATTENDANCE AND PARTICIPATION

A minimum attendance of 60% is required for successful course completion and certification. Participation in discussions, assignments, and exams is crucial for a comprehensive learning experience.

CONFIDENTIALITY OF RESOURCES

All course materials, including videos, documents, and online resources, are copyrighted and provided for your personal, non-commercial use only. Unauthorized distribution, reproduction, or commercial exploitation of these resources is strictly prohibited.

MODIFICATIONS TO TERMS

We reserve the right to update or modify these terms and conditions at any time. Changes will become effective immediately upon posting on our website. Your continued enrollment after such changes will constitute your agreement to the new terms.

COMMUNICATION AND ISSUE RESOLUTION

For inquiries, concerns, or disputes, please contact our administrative office directly. We are dedicated to resolving issues amicably and efficiently.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of [Jurisdiction], and you submit to the exclusive jurisdiction of the courts located in [Jurisdiction] for the resolution of any disputes.

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